PATS (Passenger Assistant Training Scheme)

MiDAS PATS, developed jointly by (Community Transport Association UK) and Hampshire County Council, provides a nationally recognised standard of training for people whose role it is to provide care and assistance to passengers traveling by road.

PATS (Passenger Assistant Training Scheme) Course Contents:

Module A: The role of the passenger assistant

This is the foundation module for all passenger assistants. This module enables drivers/PA`s to understand the role of the passenger assistant.

Module B1: Passenger awareness and assistance

This module covers awareness of passenger needs and how to assist and looking after individuals who don’t use a wheelchair.

Module B2: Assisting passengers who travel in wheelchairs

B2 covers similar aspects to B1 but focuses specifically on passengers in wheelchairs.

Module C1: Supervising children and young people with special needs

For PAs who work with children or young people with special needs.

Module C2: Working with adults who need care and supervision

PAs who work with vulnerable adults.

Who is it aimed at?

Delegates may be paid staff or volunteers and they may be performing the dual role of driver/PA`s but are specifically responsible for looking after passengers during transportation by road. This could include bus and minibus drivers, care workers, youth workers, teachers, taxi and private hire drivers.

How long does the course take?

The course lasts between one and two full days depending on the number of modules chosen. We highly recommend that delegates undertake all PATS modules.

What do I get? In addition to copies of the comprehensive course materials and handbook, those attending the course are also issued with a PATS Certificate.